About Us

The House

The Cranford is a fine and beautifully proportioned country residence with extensive grounds. It was built in 1929 and occupied by the Singer Sewing Machine family at some stage. It later became a mother and baby nursing home in the 1940’s.

In due course it became a prestigious Nursing Home for the elderly, and the fees were paid in guineas, not pounds. Official inspectors and regulation was carried out by Doctors.

Ever since it has been a care home it has enjoyed a reputation as one of the finest homes in East Devon. Most people feel there is something special about The Cranford which makes it a lovely place to live.

The Cranford is well maintained, and there is a high level of equipment available to meet Residents’ assessed needs.

Management & Staff

Cathy Rant is the Registered Provider and the Registered Manager of The Cranford Residential Home. She is a Registered Nurse and a health and social care tutor. Cathy has worked as a Head of School in a Further Education college, lecturing in health and social care. She has also helped and advised many homes to comply with the many regulations governing our sector. Cathy is passionate about delivering the best possible service to our residents, whether it is personal care, nutrition, laundry, hotel services and activities/outings to meet social and emotional needs of residents. Cathy is currently studying a BSc Honours Degree with Derby University, specialising in Dementia and Nutrition, she hopes to achieve this in early 2019.

We also have two experienced Deputy Managers who assist Cathy to ensure the continuity of high quality care seven days a week. They are currently working towards a level 5 Diploma in Leadership and Management and hope to achieve this in early 2019.

The management team are further supported by an office manager, qualified to level 5 Diploma in Leadership and Management, and a service manager who has overall responsibility for the health and safety and the management of the ancillary part of the service (hotel service).

The team are supported by an admin assistant who manages the financial component of the business along with the Registered Manager.

Three directors/owners, John, James and Tanya Ward, oversee the structure and play an active role in the quality of the service; ensuring staff have everything they need to deliver an exceptional service.

We have high levels of qualified staff, often more than two seniors on shift at any one time, ensuring continuity and consistency of care through ongoing supervision and support of staff.

Our staff have bring a  vast range of experiences to The Cranford, including NHS, Nursing and care homes, dementia care, domiciliary care, private home care and specialist care experience.

Staff Training

At The Cranford we want all of our staff to reach their full potential. Staff training is a priority and we give every opportunity to each member of staff to develop their knowledge, skills and experience. We recognise that training increases confidence and give carers a sense of pride in their work.

We have developed a role called Associate Senior specifically for carers who wish to progress to a senior role and get more experience and confidence in managing teams of people.

Not only do we cover mandatory training and updates, essential for outstanding care and support, for example, infection control, health and safety, moving and handling, first aid, safeguarding adults/children, nutrition and fluids, person centred care, equality and diversity, human rights, mental capacity etc we also deliver training in specialist areas like Dementia, Parkinson’s, Dysphasia (swallowing difficulties), sepsis awareness, diabetes awareness, clinical observation skills etc.

Get in touch with our team today to discuss your care needs.